Booking Guidelines:

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For any Question Please call Sunspots Holidays at 1-800-657-8721 or Email us.
E-Tickets are commonly available for web bookings for most itineraries.
If the passenger wants a paper ticket when an e-ticket is available there is an additional fee
from the airline.

Fare Guarantees:

Fares are subject to change without notice.
Fare is guaranteed:
After confirmed with the CRS record. (Max one-day response)
When accompanied by a valid credit card payment. In the event of a credit card transaction
being declined for any reason, fare is subject to change until a valid form of payment is received and approved by Sunspots Holidays. Sunspots Holidays. may rebook certain itineraries due to routing problems or schedule changes. The new itinerary will be emailed/faxed to the booking agent/agency. All changes to payment information must immediately be called directly to Sunspots Holidays.

Payment:
We accept all major credit cards:
American Express
Visa
MasterCard
Dinners club
Check Payment: Check payment method is allowed only if the ticket time limit is 14 days or over.
The reservations will be held up to 5 days prior to ticketing day, if payment is not received and cleared prior to ticketing deadline we are encouraging to change the payment method to Credit card otherwise the reservation will be cancelled. We do accept third party credit cards with the appropriate authorization form - please contact Sunspots Holidays. prior to doing so.

Shipping & Delivery:
Sunspots Holidays. charges $10.00 for certified two-day delivery and $25 for rush delivery if made by 2:00PM eastern time. Tickets will be delivered within (5) five business days after the reservations is complete with a valid form of payment. Payments received after 3:00 PM Eastern Time on a business day, will not be processed until the following business day.

Cancellation, Refunds and Changes - Penalties
No Shows are non-refundable, non-exchangeable and non-void able!!!
Cancellations:
Cancellation penalties or fees apply to all canceled bookings. For exact penalties, please refer to the "PENALTIES" box in the payment section when completing your booking. Penalties will also be listed in the confirmation email you receive after completing the booking. N/A in this area designates a non-refundable / non-changeable ticket. All penalties listed are per ticket.
Refunds:
Once tickets are returned to Sunspots Holidays, Please allow a period of two to three billing cycles (weeks) for credit card and check refunds. All tickets returned for refund must also have the commission amount returned to Sunspots Holidays. Without the return of the commission check we will not process the refund.
Changes:
Change of date penalties and fees apply to all changed bookings after ticketing. For exact penalties, please refer to the "PENALTIES" box in the payment section when completing your booking. Penalties will also be listed in the confirmation email you receive after completing the booking. N/A in this area designates a non-refundable / non-changeable ticket. All penalties listed are per ticket.
Name Changes:
Name changes are not permitted. Please verify the accuracy of all information before submitting a booking for ticketing. Sunspots Holidays. will not reissue tickets due to incorrect information or to correct spelling errors without a penalty fee. It is the responsibility of the retail or sub-agent to ensure the accuracy of information supplied. To avoid errors, it is suggested that the passengers' names and ages be matched and double-checked against the traveler's passport information at the time of booking.
Frequent Flyer/Special Meal or Seating Requests Schedule Changes:
Once booked and ticketed, it is the responsibility of the retail agent, or passenger, to contact the airlines to give Frequent Flyer account information, request special meals, or to arrange seating. It is the responsibility of the passenger to confirm the times of the flights, which have been booked at least 72 hours before their scheduled departure.

Flight Confirmation:
We advise to reconfirm all reservations 72 hrs prior to departure and return with appropriate airline.
Sunspots Holidays, Inc. Can not be held responsible for airline schedule changes.

Travel Insurance
We strongly suggest purchasing cancellation insurance.

Travel Documents:
Photo id may be required at time of check-in.
Visa and passport requirements are the responsibilities of the retail agent and passenger to ensure valid passport and entry visas for all destinations prior to booking and ticketing.